One app. Spot it, document it, route it, fix it.
From a single pothole photo to a city-wide work queue — here's the full picture.
The gold standard in issue management; for municipalities, property managers, and employers.
Who SpotFix is great for
Built so a single citizen and a 50-person public-works crew use the same app — just with different views.
Residents & citizens
Spot potholes, broken streetlights, graffiti, and dumping. Earn badges as you go.
Start reportingTenants & renters
Document leaks, mold, and unsafe conditions. Send a professional report to your landlord.
For rentersWorkers & employees
Confidentially report unsafe equipment, spills, or missing PPE to your employer.
For workersCities, landlords & employers
Receive, route, and resolve issues. Dashboards, KPIs, and crew tools included.
For organizationsSpot & document
Everything you need to capture an issue accurately, the first time.
One-tap photo capture with EXIF GPS
Snap a photo and we pull location straight from the image — no manual address entry.
AI pothole sizing
Gemini vision estimates size and depth from the photo, so reports carry real severity data.
AI photo moderation
Unsafe, blurry, or off-topic photos are caught before they hit the public map.
Auto-generated PDF report
Every issue produces a professional, shareable PDF — perfect for landlords and councils.
Duplicate detection
We check nearby reports before you submit, so the same pothole isn't reported five times.
Batch reporting
Walking your neighbourhood? Snap a dozen potholes in one trip and submit them together.
Offline-friendly drafts
Lose signal? Drafts are saved locally and sync automatically when you're back online.
Map & community
A live, transparent picture of what's broken — and who's helping fix it.
Live public map
Red, yellow, and green pins show every reported civic issue and its current status in real time.
City-scoped views & search
Filter by your city, severity, status, or category — find exactly what matters to you.
Pothole of the Week
The community's worst pothole gets a weekly spotlight to drive accountability.
Vote — this week
Upvote the worst potholes near you. The most-voted gets featured next week.
Hall of Fame
Permanent record of the biggest, baddest potholes ever spotted on SpotFix.
Upvotes, shares & flags
Boost reports that matter, share them anywhere, or flag content that needs review.
Gamification
Make civic action genuinely fun. Earn, climb, and show off.
Levels & XP
Earn experience points for every report, resolution, and community action.
Streaks & city ranks
Report weekly to build streaks, and climb your city's civic-hero leaderboard.
Badges on your public profile
Tier-based badges reward consistency, severity-spotting, and resolution help.
SpotFix Heroes
Spot the problem. Celebrate the fixers — monthly recognition for the people keeping their community in shape.
Top Pothole Reporters per city
Monthly leaderboards celebrate the residents spotting the most issues in each community.
Community nominations & voting
Nominate a neighbour, crew member, or yourself — then rally votes for who deserves the spotlight.
Verified hero profiles
Each nominee gets a shareable profile page with story, city, category, and total votes.
Automated monthly winners
A scheduled job closes voting and crowns the month's top hero per city and category.
Hero of the Year rollup
Admins promote the year's standout from monthly winners into a permanent Hall of Fame.
Branded share cards
Every nominee link auto-generates a SpotFix-branded social preview image — built for sharing.
Spot the problem. Celebrate the fixers.
Heroes turns civic reporting into community recognition — not just a queue of complaints.
For organizations
Cities, landlords, and employers get a full ops stack, not just an inbox.
Smart Kanban work queue
Inbox → Triaged → Assigned → In Progress → Fixed. Drag cards across the board.
AI route optimizer for crews
Plan the shortest pothole-patching route across today's open issues in one click.
Hotspot & cluster analysis
See which streets and corridors generate the most reports, with density heatmaps.
Department routing rules
Auto-assign by category, keyword, or geography to the right department contact.
KPI dashboard + monthly PDF
Time-to-acknowledge, time-to-fix, and volume by category — exportable for council.
Public transparency page
A per-city public dashboard showing what was reported and what got fixed this month.
CSV import/export bridge
Move data in and out of your existing 311 system or CMMS without a custom integration.
Embeddable widget + QR codes
Drop a 'Report It' button on your city's website, or print QR codes for parks and bus stops.
Crew companion PWA
Field crews see assigned stops, log shifts, and auto-detect fixes via GPS proximity.
Resident notification loop
Reporters get in-app updates when their issue is acknowledged, assigned, and resolved.
Privacy & trust
Public when it should be visible. Private when it should be protected.
Public vs private visibility
Civic issues go on the public map. Workplace and rental issues never do.
Confidential reports stay confidential
Tenant and worker reports are visible only to the organization team handling them.
Role-based access
Resident, reporter, resolver, manager, and admin roles — each with appropriate permissions.
Audit log on moderation
Every flag, hide, and status change is logged for accountability.
Platform
The boring-but-important stuff that makes everything else work.
Installable PWA
Add SpotFix to your home screen on iOS, Android, or desktop — no app store required.
Email signup with auto-profile
Sign up in seconds. Profiles, roles, and stats are created automatically.
In-app notifications bell
Status changes, mentions, and badge unlocks land in your notifications inbox.
Built on Lovable Cloud
Canadian-hosted backend with auth, database, storage, and edge functions.
Who should pay attention
Investors
A civic-tech platform with real users, real reports, and a clear path from citizen tool to municipal SaaS.
Get in touchMunicipalities
Replace clunky 311 forms with a mobile-first reporting experience your residents will actually use.
See the city playbookPartners & integrators
CMMS vendors, asset managers, and civic-tech consultancies — let's talk about embeds and CSV bridges.
Start a conversationStart with one pothole.
The whole platform exists to make the next fix easier than the last one. Try it now.