Cleaner tenant reports. Faster fixes. Defensible records.
SpotFix gives tenants a one-minute reporting flow with photos, GPS, and timestamps — and gives you a private dashboard to track every issue.
The gold standard in issue management; for municipalities, property managers, and employers.
Spot it. Report it. Map it. Fix it.
Route it. Manage it. Prove it.
Spot It. Report It. Fix It.
Spot It
Snap a photo on-site.
Document It
AI generates a professional PDF.
Route It
Sent to the right city, landlord, or employer.
Fix It
Watch it turn green on the live map.
The problem today
- Tenants report a leak with three words and no photo. You play 20 questions.
- Issues fall through the cracks between calls, texts, and emails.
- When something escalates, there's no clean paper trail.
With SpotFix
- Tenants submit a structured report with photo, location, and severity in under a minute.
- Every issue lands in one private queue — assigned, tracked, and timestamped.
- Auto-generated PDF report for each issue, with full status history. Audit-ready.
Built for the issues you actually deal with
Leaks, mold, broken stairs, heating, pests — captured properly the first time.
Photo-first reporting
Tenants must attach a photo. AI checks quality and flags blurry or off-topic images.
Auto-generated PDFs
Every report becomes a professional PDF with photo, GPS, time, severity, and contact.
Private queue
Your buildings, your dashboard. Confidential — never on the public map.
Status tracking
Submitted → acknowledged → in progress → resolved. Tenants see updates automatically.
Defensible records
Full audit trail of who reported what, when, and what action was taken.
Tenant notifications
Tenants who sign in see real-time updates and in-app alerts when you acknowledge or resolve their report. Less back-and-forth for you.
Public when visible. Private when protected.
Tenant and building issues stay confidential to your team — never the public map.
Try it on one building for 30 days
We onboard your team, set up your buildings, and you only pay if it's saving you time.
You don't pay until you've seen 30 days of value